Meet Our Support Team
Stephanie Connell, Practice Manager
Stephanie Connell has been with Wilmington Animal Hospital since 1988. She has held many positions at WAH before taking over the responsibility for management of the business, customer service, and support staff.
Stephanie is extremely dedicated to WAH and its employees. She is an excellent problem-solver and strives to provide clients and pets with the very best veterinary experience.
At home, Stephanie’s dedication is to her husband, John and her four children. She lives with her dogs Karma, Annie and Poppi and enjoys gardening, home decorating, and sipping coffee at the mall with her girls.
Erika Zerebecki, LVT
Erika Zerebecki has been a licensed veterinary technician at Wilmington Animal Hospital since 2011. Erika graduated from Camden County College in 2010 with a degree in Veterinary Technology. She is a Supervisor for the technician team and has many management responsibilities, in addition to her technician responsibilities.
Erika feels strongly about tailoring veterinary care to individual patient needs and helps to incorporate animal behavior and temperament into each patient’s care assessment and plan. She emphasizes low-stress handling and positive patient experience techniques to her technician team.
Erika lives with many rescue dogs and cats, as well as chickens and ducks. In her free-time, she provides hospice care for senior dogs and cats and enjoys gardening, hiking with her dogs, and drinking wine.
Kim Jordan Wicks, LVT
Kim Wicks has been a veterinary technician at Wilmington Animal Hospital since the 1980s. She is a licensed veterinary technician, as well as Inventory Manager.
Kim is most passionate about cats and providing them with excellent care. She is the first technician to be called to help out with frightened and difficult feline patients. Kim brings a reverent sense of humor to WAH and advocates for her patients, clients, and excellent hospice and end-of-life care.
When Kim is not at WAH, she is spending time with her husband, Mike, at her son’s sporting events. She also enjoys reading with her cats Smitty, Martha, Mooch, Chester, and Sister Mary Agnus; walking with her dogs, Ace Wolfgang Amadawgous and Melvin; and going to the theatre.
Sarah Pyle, LVT
Sarah Pyle has been a veterinary technician at Wilmington Animal Hospital since 2001. She is a licensed veterinary technician, but has also worked as a kennel technician, grooming assistant, and overnight emergency room technician.
Sarah is dedicated to client education and creating a lasting bond with patients and clients. She is responsible for medical and surgical care of patients, as well as staff continuing education, inventory assistance, and dosimetry management. Sarah genuinely cares for her patients and coworkers. She works to individualize high quality care plans for each pet based upon their individual needs.
Sarah has one cat named Wicci WooWoo and a new Delaware Humane Association foster-failure, BeBe. She enjoys outdoor activities such as fishing, hiking, tubing, swimming, gardening and camping. Sarah also spends time with family and friends, cooking, and vacationing in Jim Thorpe, PA
Danielle Lloyd, LVT, RN
Danielle (Dani) Lloyd has been with Wilmington Animal Hospital since 2005. She has a BS in Animal Science and is also a Registered Nurse (RN). Dani is a licensed veterinary technician and is responsible for maintaining high quality surgical practices at WAH and running our surgical schedule.
Dani is a tireless advocate for her patients and works hard to come up with care solutions that benefit animals and their people. She is an excellent educator of both clients and staff and uses her knowledge and love of veterinary medicine to better the lives of patients and clients.
Dani lives with six dogs named Robin, Charmer, Mulan, Ty, Aria, and Maddie. She rescues and fosters animals until she can find them permanent homes. Dani enjoys crafting, sailing, volleyball, walking, drawing, and painting.
Janey Kramlik, LVT
Janey Kramlik has been with Wilmington Animal Hospital since 1997. She has a BS in Animal Science with a minor in Biology from the University of Delaware and works as a licensed veterinary technician at WAH. Janey is also the Zoo Hospital Manager at the Brandywine Zoo.
Janey’s work as a zoo-keeper gives her a unique set of skills that enhance patient care and client education at WAH. Her dedication to patients and attention to detail mean that all of her patients get thorough and high quality care. Janey considers WAH a family and treats her patients and clients as part of the WAH family.
Janey is a member of the Delaware Bee Keepers Association, the American Association of Zoo Keepers, the Association of Zoo Veterinary Technicians, the North American Veterinary Technician Association, and the Association of Zoos and Aquariums. She spends her free-time with her husband and daughters. Janey enjoys gardening, cleaning, reading, and being outdoors.
Carolyn Rayne, LVT
Carolyn (Carol) Rayne has been with Wilmington Animal Hospital since 2004. She has worked as a veterinary technician for her entire life. Carol now uses her knowledge of animals and veterinary medicine as a client communication provider.
Carol reaches out to our clients whose pets have recently had illnesses or surgery to follow-up on their recovery and provide them with advice for on-going care. She has experience in nursing care for both medicine and surgery patients.
Carol lives with her family, her dog, Bandit and cat, Minky. She enjoys fostering bottle babies or special needs shelter animals. She also enjoys going to the beach, going to casinos and driving her Ford Mustang.
Billy Alles joined the team at Wilmington Animal Hospital in 2013. He has a BS in Animal and Food Science from the University of Delaware and is currently enrolled in a human nursing program at Delaware Technical Community College. Billy is a veterinary technician and also helps out as a pet care technician.
Billy has a lengthy history working for non-profit animal welfare organizations and shelters, and brings his skills and knowledge to WAH. He feels strongly about client communication and patient care, but most enjoys helping sick and injured patients. He fosters teamwork and emphasizes quality of care for all of his patients.
Billy has two dogs, Kira and Luca. When he is not studying or working, he spends time with friends, going to the beach, running, and hiking. He also just enjoys hanging out and being lazy with his dogs.
Alison Kowalski joined Wilmington Animal Hospital in 2014 as a technician assistant and a pet care technician. She is currently enrolled in a pre-vet program at the University of Delaware with a minor in Biology and Entrepreneurial Studies. She is also certified in artificial insemination of dairy cattle.
Alison’s passion for animals and veterinary medicine as well as her calm demeanor make her excellent at providing compassionate and safe restraint of patients. Her favorite part of her job is cuddling with needy and sick patients.
Alison is a member of Canine Companions for Independence and lives with her cats Ellen and Oliver, and her dog, Jessie. She likes swing dancing, hiking, backpacking, rock climbing, photography, and sculpture.
Monica M. Drummond
Monica Drummond joined Wilmington Animal Hospital in 2015 as a technician assistant. She has a BS in Biochemistry and Molecular Cell Biology with a minor in Latin from Wilson College. She is currently finishing her Masters degree in Chemistry with a focus on biochemistry at Bryn Mawr College.
Monica uses her biochemistry knowledge and laboratory experience to assist with WAH’s in-house laboratory. Monica brings a unique perspective to her job, as she has been a WAH client for 20 years. She feels that WAH isn’t a job, it is a home. Her dedication to animals and compassion for pets and their people, align well with WAH’s mission to make every client part of the family.
Monica lives with many pets – dogs Lucy and Pepper; cats Fidget, Ernie Jr, Midnight, Catnip, Melissa Mae, and Tuxedo; ferrets Autolycus and Gabrielle; and guinea pigs Patches, Bryn, Gwendolyn, and Lady Godiva. She spends time training her dog, Pepper, and transporting pets for rescue organizations. She also enjoys reading, hiking, archery, horseback riding, scientific research, and spending time with friends.
Ilyssa Weiss joined Wilmington Animal Hospital in 2017 as a veterinary technician. She brings two years of experience in the field and a tremendous amount of empathy for patients and their people.
Ilyssa enjoys helping people through difficult times. She grew up in North Wilmington and is especially happy to be able to assist clients and patients in her hometown community.
Ilyssa has three young cats – Griselda, Ursula, and Willow. In her free time, she pet sits and spends time with her family. She loves to vacation in Florida or just relax at the Delaware beaches.
Jennifer Hunt joined Wilmington Animal Hospital in 2017 as a veterinary technician. She has a degree in business management and had worked as a veterinary technician in North Carolina for 3 years before joining WAH.
Jennifer appreciates the love that people have for their animals and really likes assisting as a surgical nurse. She uses her excellent sense of humor to help her coworkers get through long days. Her favorite thing about working at WAH is the amount of time the care team is able to spend with individual patients and clients.
Jennifer has three rescue pets – a rat terrier mix named Foxy, and two cats named Aurora and Vincent. In her free time, she plays volleyball and softball, goes to Orioles games, wine festivals, and concerts. She is also working towards her Captain’s license for boating.
Debbie Clark has been with Wilmington Animal Hospital since 1995. She has worked as a veterinary technician, pet care technician, and is currently the Supervisor of the reception team at WAH.
Debbie’s warmth and knowledge of veterinary medicine are unparalleled. She greets clients with a smile or kind words, and works tirelessly to solve their problems. She uses her supervisory role to impart her people skills on WAH’s reception team.
Debbie lives with her husband and two dogs, Baron and Molly. She spends her free time with her family and children, traveling, volunteering at church, and fostering dogs for animal shelters.
Shana Steinhoff joined Wilmington Animal Hospital in 2015. She has brought her knowledge of the pet care industry to WAH as a receptionist. She also has marketing and promotional responsibilities.
Shana makes it a point to remember clients and patients and works hard to form a relationship with them. She feels connected to WAH because she shares the belief that WAH doctors and staff should genuinely care about the well-being of every pet that walks through our doors.
Shana has a dog named Bentley and geckos. She enjoys spending time with Bentley and hiking and camping.
Melissa McAllister joined Wilmington Animal Hospital in 2016, but has 4 years of experience as a veterinary receptionist and kennel attendant prior to joining WAH’s reception team.
Melissa uses her organizational skills and knowledge of the veterinary field to improve WAH’s client care. She loves ensuring that WAH’s patients have the best visit of their lives.
Melissa has a dog named Demi and a cat named Pumpkin. She spends her free time with her children. Her favorite activity is movie nights with the kids and the animals.
Angelia (Angel) Cox-Sedliak joined Wilmington Animal Hospital in 2016. She is part of the reception team and has over 10 years of experience working in an animal hospital.
Angel thoroughly enjoys just talking with clients and tries hard to make a connection with each client. She is new to the WAH team, but already feels like she is part of the family.
Angel has a dog named Gizmo and two cats named Mia and Mojo. She enjoys beach camping and jet-skiing in the summer. She also likes to stay active by going to the gym, biking, hiking, and traveling.
Stephanie has been with Wilmington Animal Hospital since 2011 as a pet care technician, a receptionist and a technician assistant. She is currently enrolled in a medical laboratory science program with a pre-med interest at the University of Delaware.
Stephanie loves client interaction and uses her knowledge of medicine to answer client questions with skill and accuracy. She is eager to learn and her positive attitude is infectious.
Stephanie has a dog named Sketch and enjoys hoop dancing, video games, painting, wine-tasting, and being with family and friends.
Pet Care Technicians
Nicki Paul has been with Wilmington Animal Hospital since 2008 as a pet care technician in the boarding kennel. She currently leads the pet care team, assists the veterinary technicians, and does therapeutic grooming.
Nicki runs the kennel at WAH and oversees day-to-day building maintenance and housekeeping. She is great at understanding animal behavior and cues and uses this skill to safely and compassionately restrain some of our more difficult patients. Nicki is an excellent photographer and uses her talent to capture wonderful photographs of patients and the care team at WAH. She is also quite bonded to the dogs and cats she cares for regularly in the kennel and enjoys this close relationship.
Nicki has many pets that include horses Wyatt, Thaddeus Martin, Huckleberry, and River; dogs Stormy and Mavis; chickens Wilma and Wanda, Norma and Francine, and Merle and Daphne; and a cat named Baby. She spends most of her time outside of WAH riding and grooming her horses. She also enjoys going to watch bands and playing bingo.
Keisha N. Palmer
Keisha Palmer joined Wilmington Animal Hospital in 1999. She has a BS from Widener University and works as a pet care technician. It is her mission to provide a safe and clean environment for our patients, clients, and team members.
Keisha takes the care of boarding patients very seriously and strives to create a kennel experience where clients can feel good about leaving their pets in her care. She uses her knowledge of animal behavior to nurture patients in her care and assist the veterinarians and technicians with patient handling. Keisha’s many years of experience and dedication to doing every job right, make her the perfect person to train new kennel team members.
Keisha is a volunteer for Canine Partners for Life. She does not have any pets of her own because she prefers to be Auntie Keisha to many of her friends’ and coworkers’ pets. She enjoys cat-naps in the afternoon, spending time at Bellevue State Park, yoga, and going to the movies.
Katherine Guerrero, LVT
Katherine Guerrero has been with Wilmington Animal Hospital since 2014. She graduated from Delaware Technical Community College with a degree in Veterinary Technology in 2015. At WAH, Kathy works as a kennel attendant and OSHA officer.
Kathy is an ever optimistic and dedicated employee who works hard to improve quality of life of our patients. She enjoys taking care of patients and is bilingual.
Kathy has a dog named, Leroy, and two rats named Lilly and Suzie. She enjoys playing the piano, flute, ukulele, violin and guitar, as well as gardening, baking, and photography.
Amber Buchanan joined Wilmington Animal Hospital in 2017 as a pet care technician. She will also use her customer service experience to assist the reception team.
Amber enjoys working in an environment where she can learn something new everyday. Her favorite part of working at WAH is taking care of the dogs and the cats.
Amber has a black lab named Scooby Doo. In her personal time, she likes to play lacrosse and watch horror movies.