Meet Our Support Team
Stephanie Connell, Practice Manager & CVPM
Stephanie Connell has been with Wilmington Animal Hospital since 1988. She has held many positions at WAH before taking over the responsibility for management of the business, customer service, and support staff.
Stephanie is extremely dedicated to WAH and its employees. She is an excellent problem-solver and strives to provide clients and pets with the very best veterinary experience.
At home, Stephanie’s dedication is to her husband, John and her four children. She lives with her dogs Karma, Annie and Poppi and enjoys gardening, home decorating, and sipping coffee at the mall with her girls.
Sarah Pyle, LVT
Sarah Pyle has been a veterinary technician at Wilmington Animal Hospital since 2001. She is a licensed veterinary technician, but has also worked as a kennel technician, grooming assistant, and overnight emergency room technician.
Sarah is dedicated to client education and creating a lasting bond with patients and clients. She is responsible for medical and surgical care of patients, as well as staff continuing education, inventory assistance, and dosimetry management. Sarah genuinely cares for her patients and coworkers. She works to individualize high quality care plans for each pet based upon their individual needs.
Sarah has one cat named Wicci WooWoo and a new Delaware Humane Association foster-failure, BeBe. She enjoys outdoor activities such as fishing, hiking, tubing, swimming, gardening and camping. Sarah also spends time with family and friends, cooking, and vacationing in Jim Thorpe, PA
Janey Kramlik, LVT
Janey Kramlik has been with Wilmington Animal Hospital since 1997. She has a BS in Animal Science with a minor in Biology from the University of Delaware and works as a licensed veterinary technician at WAH. Janey is also the Zoo Hospital Manager at the Brandywine Zoo.
Janey’s work as a zoo-keeper gives her a unique set of skills that enhance patient care and client education at WAH. Her dedication to patients and attention to detail mean that all of her patients get thorough and high quality care. Janey considers WAH a family and treats her patients and clients as part of the WAH family.
Janey is a member of the Delaware Bee Keepers Association, the American Association of Zoo Keepers, the Association of Zoo Veterinary Technicians, the North American Veterinary Technician Association, and the Association of Zoos and Aquariums. She spends her free-time with her husband and daughters. Janey enjoys gardening, cleaning, reading, and being outdoors.
Rachael Raman, LVT
Rachael Raman, LVT joined Wilmington Animal Hospital in 2020 as a veterinary technician. Her previous veterinary experience was in shelter medicine. Rachael absolutely loves learning and loves providing client and coworker education. Her enthusiasm for veterinary nursing care is amazing and contagious.
Rachael works as an anesthesia, surgery, and dental technician at WAH, in addition to helping with appointments and patient care. She takes every opportunity to encourage good dental care for her patients and educates pet owners on all aspects of healthcare for their furry family members.
In her free time, Rachael likes to get outdoors for hiking and kayaking. She also enjoys jigsaw puzzles.
Michele Rudolph joined the nursing team at Wilmington Animal Hospital in 2019. She has 14 years of experience as a technician in both internal medicine and emergency and critical care.
Michele has worked in general practices, as well as an emergency hospital. She likes the compassion everyone at WAH demonstrates for the patients and the clients. There is a genuine joy that her coworkers get from caring for the animals.
Michele has two dogs: Tank, a Rottweiler and Tori, a Pit Mix. When she isn’t working, Michele spends her free time with her family – her 11 year old daughter Ada, and her boyfriend, Pat. They enjoy visiting and exploring new places and sharing new experiences. Being outdoors is important to them, especially in the cooler Fall weather.
Aliyah Parsons joined Wilmington Animal Hospital in 2020. She has 5 years of experience working in the animal field and is a pre-vet student at the University of Delaware and is certified in veterinary cardiopulmonary resuscitation.
Aliyah’s responsibilities include assisting the senior technicians and doctors with patient and client care for appointments. She is grateful to be able to build relationships with clients and their pets and it also excited to learn low stress handling techniques and more advanced patient care.
Aliyah loves to travel and go to the beach. She plays and coached field hockey and cooks. She has a pitbull named Ace and a shih tzu named Bear.
Patricia Kent joined Wilmington Animal Hospital in 2019 as a veterinary technician with fifteen years of experience working as a technician and assistant. She is currently the shelter manager for Chesapeake Feline Association, a cat rescue based in Cecil County, MD.
Patricia’s responsibilities include comforting pets, running labwork, and client education. She brings positivity and compassion to every interaction with patients and clients. Patricia notes that WAH goes above and beyond for every pet and client – her coworkers treat every pet like his/her own.
Patricia has three cats, two foster cats, and one dog. She and her family live at the animal shelter that she manages. She enjoys snowboarding, reading, hiking, gardening, and furniture refinishing in her free time.
Pet Care Technicians
Nicki Paul has been with Wilmington Animal Hospital since 2008 as a pet care technician in the boarding kennel. She currently leads the pet care team, assists the veterinary technicians, and does therapeutic grooming.
Nicki runs the kennel at WAH and oversees day-to-day building maintenance and housekeeping. She is great at understanding animal behavior and cues and uses this skill to safely and compassionately restrain some of our more difficult patients. Nicki is an excellent photographer and uses her talent to capture wonderful photographs of patients and the care team at WAH. She is also quite bonded to the dogs and cats she cares for regularly in the kennel and enjoys this close relationship.
Nicki has many pets that include horses Wyatt, Thaddeus Martin, Huckleberry, and River; dogs Stormy and Mavis; chickens Wilma and Wanda, Norma and Francine, and Merle and Daphne; and a cat named Baby. She spends most of her time outside of WAH riding and grooming her horses. She also enjoys going to watch bands and playing bingo.
Jackie joined Wilmington Animal Hospital in 2018 as both a reception and kennel staff member. She has experience as an animal care staff member, customer service representative, and doggy day camp counselor.
Jackie brings an understanding of pets and their people to her work. She always has a positive attitude and most enjoys greeting the animals. She is working on her associates degree in communications. She dog-sits, walks dogs, and likes to volunteer at animal shelters.
In her free time, Jackie likes to bake, scrapbook, and do photography. She spends time with her pitbull boxer mix, Shiloh, and takes her on adventures, especially at the beach.
Nellie the Cat
Nellie the Cat is a Delaware Humane Association Alumna who joined the staff of Wilmington Animal Hospital in 2017.
Nellie is a very soft fuzzy ball of confidence and decided right away that the hospital would be her home. She adopted the full staff.
She brings several years of experience being a cat but her main role at WAH is to provide joy and stress-relief to her humans.
Her early mornings are a mystery since she has the run of the place before we all arrive. We assume/hope she is patrolling the floor for intruders, or finishing up our paperwork. It would appear that running laps or other calensthetics are not part of her repertoire.
During the day she can be found hanging out in the offices or sneaking into the kennel to perform her dance and chorus for snacks. She likes to watch the staff while we do our human things.
She does set aside a portion of the day for naps. She efficiently avoids pesky dogs by matching her nap time with the hours that the most dogs are in the waiting room.
Nellie knows several words of the human language and purposely chooses to ignore certain ones she feels unimportant. She has keen hearing and knows quickly when a cat food can is opened.
Nellie has her own Facebook and Instagram pages: “Nellie the Cat”, where she likes to provide updates on her life at WAH.